Insurance Options
We work closely with top Insurance providers to provide our services to their clients.
Private Health Insurance
If you have private health insurance, consultations, investigations, diagnostics and surgery are typically covered, subject to prior authorisation from your insurer. Coverage can vary between insurers, so it’s important to check with yours directly. However, please note that most insurers do not cover consultations related to refractive surgery.
"Cashless Arrangement" Service
We are thrilled to share that our center now supports Cigna Health Card and Henner Health Card, enabling you to take convenience of the “Cashless Arrangement” service*. This feature simplifies the medical claim process for patients undergoing medical procedures at our center, ensuring peace of mind regarding financial constraints. In alignment with our expansion, we will continuously partner with more insurance companies to serve more patients.
*The “Cashless Arrangement” is a direct agreement between you and your insurance provider. Our center’s role is to offer healthcare services; we are not accountable for the insurance claim decisions. We recommend that you check with your insurer before receiving any medical treatment. In the case of any discrepancies or disputes, our center retains the authority to provide the definitive interpretation and make the ultimate decision.
For any inquiries on insurance claims, medical cards or pre-authorisation, please consult your insurance company to understand better the policy and benefits of your plan.
FAQ's
How long does the pre-authorisation process take?
The pre-authorisation process duration depends on your specific insurance provider, but it generally takes anywhere from a few days to a couple of weeks. EuroEyes can help by providing the necessary documentation to streamline the approval process with your insurer.
Can I use multiple insurance policies?
In some cases, patients may use secondary insurance policies to cover additional costs. We recommend contacting both insurance providers to confirm their policies on multiple coverages. Our team is also available to assist you in coordinating benefits between insurers if needed.
Are there any treatments that are fully covered by insurance?
Coverage varies widely depending on your insurance provider and specific policy. Some plans may fully cover medically necessary procedures, such as cataract surgery, while elective vision correction, like laser eye surgery, may have partial or no coverage. Our team can help you understand which treatments might be eligible for full or partial coverage under your plan.
Can EuroEyes help me file an insurance claim?
Yes, EuroEyes is here to support you through the insurance claim process. We provide detailed invoices and documentation required for claim submission, making it easier for you to work with your insurer.